Frequently Asked Questions
You have full control over how often customers can spin. Our frequency settings allow you to limit spins to once per day, week, month, or any other time frame that suits your business needs.
Customers provide their email (and phone number, if requested in our Pro, Pro+, or Enterprise packages). This ensures you can easily follow up with them.
All first-party data is yours. It’s securely stored on our servers and never shared with competitors or sold. You can download and use the data for future marketing, depending on the terms and conditions you’ve set for your business.
Yes! You can integrate your Meta pixel to track and retarget users who scan the QR code, allowing you to enhance customer engagement even further.
You’ll be billed monthly based on the package you’ve selected.
Each business is unique, and so are their needs. Generally, you’ll start by setting up your prizes, adjusting the chances of winning, and uploading prize images. Customise the email sent to winners, then download your custom QR code to use in-store, at events, or for activations. For expert tips on maximising your data collection, reach out to our support team at support@tonzadeals.com.
Today’s customers are less inclined to sign up for email blasts, and in-store shoppers might not have visited your website. With our Spin-to-Win system, you can engage directly with your most valuable in-store customers, offering them a prize or special offer in exchange for their email or phone number. The more enticing the prizes, the more data you can collect for future marketing efforts. Need advice? Our expert marketers are ready to help at support@tonzadeals.com.
Absolutely! We offer assistance with everything from marketing strategies to boosting data collection, as well as design, branding, and email marketing. If you need help with social media tracking or campaigns, we’ve got you covered. Contact our expert team at support@tonzadeals.com.
Unlike other online tools, which only track website visitors, Tonza Deals focuses on in-store engagement. We help you engage customers, treat them with prizes, track their activity, and capture valuable data that drives marketing results. No more relying solely on top-of-funnel awareness. Our system lets you update prizes and odds of winning easily—no need for developers. You’re in control!
No. After a customer fills out the form, a custom email (designed by you to reflect your brand) is sent to authenticate their email address. The email includes a one-time-use QR code linked to their prize, which can only be redeemed once.
Yes. We use two-factor authentication (2FA) to protect your account. Please choose a strong password and avoid sharing it. You can also invite colleagues to set up their own accounts under your business profile.
Do you sell products? Do you have a physical store? Do you participate in activations or expos? If you answered yes to any of these, Tonza Deals could be a valuable and affordable addition to your marketing toolkit.
We’ve partnered with big names like The Royal Melbourne Show and Marvel Stadium, and countless other businesses across various industries. For a low monthly fee (starting at $39), you can capture thousands of data points, including third-party cookies for retargeting and customer contact details for direct marketing. The potential return on ad spend (ROAS) is significant—each scan is worth approximately $1.30 AUD, and each authenticated email can be valued at $33 AUD or more.
Yes! Depending on your package, you unlock more customization options. Our Pro+ package allows you to personalise everything from prize images to landing page backgrounds, add your logo, and customise calls to action, as well as the authentication and prize emails. You control your brand’s experience from start to finish.
While our terms and conditions cover us (Tonza Deals) in this situation, your business’s custom terms should do the same. However, as per Australian Consumer Law, it’s your responsibility to provide a prize of equal or lesser value if agreed upon by the customer. We recommend offering small prizes, discounts, or value-added items to maintain sales while giving customers enough value to share their personal information. Always consider your cost of goods when setting up prizes.